1. Ownership of the domain www.ttmodelismo.com
The website www.ttmodelismo.com is owned by TT MODELISMO, headquartered in Drought of Giela CX304, 4970-155 Arcos de Valdevez, registered in the Commercial Registry of Arcos de Valdevez under the unique number of registration and natural person PT260201111.
2. Subject matter and scope
These General Terms and Conditions apply to visitors to www.ttmodelismo.com and to any commercial transactions made through the TT MODELISMO website.
The navigation in the site, as well as the purchase of any product in TT MODELISMO Online, implies the acceptance of the present General Conditions of Contracting and Use by the User and the client.
TT MODELISMO reserves the right to change these conditions of use and contracting without prior notice, and any changes are published on the website www.ttmodelismo.com.
3. Content information
The website www.ttmodelismo.com is only for private use. The reproduction, transfer, distribution or storage of the contents of the site www.ttmodelismo.com without prior written authorization is prohibited for purposes other than strictly personal use.
TT MODELISMO reserves the right to modify at any time the information and commercial offer presented on: products, prices, promotions, commercial conditions and services.
It is expressly forbidden to introduce links from our site for commercial purposes without prior authorization from TT MODELISMO. Likewise, the use of the domain ttmodelismo.com for abusive purposes, and without previous authorization, may be susceptible of recourse to the competent legal means on the part of TT MODELISMO. In the event that you find in other sites, links that allow you to access www.ttmodelismo.com, we inform you that TT MODELISMO has no responsibility for either the origin of the page or the contents inscribed there.
We make every effort to ensure that the information presented is free of spelling mistakes and whenever they occur, we will proceed as soon as possible to the respective correction. In case the information presented does not correspond to the characteristics of the product, the Customer assists the right to terminate the purchase and sale agreement in the applicable legal terms.
The photographs presented on the website are merely illustrative. We recommend that you consult the detailed information of the product for clarification about the respective characteristics.
Prices and product specifications are subject to change without notice.
Despite the efforts of TT MODELISMO, some products may be listed incorrectly, so we check the prices whenever we process the orders. If the price of the product is lower than the advertised price, we will refund the difference. If the price is higher, we will inform the Customer by email and we will await the decision on your decision to accept the new proposal or cancel the order.
The product catalog of TT MODELISMO.COM (virtual store) is the same as the physical stores, both price level and quantities in stock. All promotional campaigns have limited and exclusive stock for online marketing. In case of unavailability of the product and / or stock breach, you will be informed of the partial or total cancellation of your order with the right to reimbursement of the amount paid.
4. Intellectual and industrial property
All texts, comments, works, illustrations, works and images reproduced or represented on the website www.ttmodelismo.com are strictly reserved under the copyright and intellectual property rights, all over the world. Accordingly and under the terms of the Intellectual Property Code, use for private purposes is permitted only subject to contrary provisions including more restrictive provisions contained in that code. Any reproduction or total or partial representation of the website www.ttmodelismo.com or any or all of the elements included in it is strictly prohibited.
All products sold on TT MODELISMO Online are in compliance with Portuguese legislation.
TT MODELISMO declines all responsibility in case of violation of the legislation of the country where the order is delivered. It is up to the Client to verify with the local authorities the conditions of importation or use of the products that he wishes to order.
TT MODELISMO is not liable for damages resulting from interference, interruptions, computer viruses, malfunctions or disconnections of the operating system that may temporarily prevent access, navigation or provision of services to Users.
6. Obligations of Customers and Users
The Customer and the User must comply with and comply with these general conditions. They undertake in particular to fulfill the following obligations:
1) It is prohibited to introduce, store or disseminate through the site defamatory, obscene, libelous, xenophobic and / or any other content that violates the general principles of law and public order;
2) Save, and not divulge, your password to enter the site in order to prevent third parties from accessing your account at rtr-modelismo.com;
3) Do not use false identities;
4) To provide personal data and correct addresses so that TT MODELISMO can process the orders properly;
The Customer is responsible for the accuracy of the data communicated to TT MODELISMO and undertakes to immediately insert into its TT MODELISMO Online Registration Account, any changes thereto.
TT MODELISMO declines any responsibility for any delay or impossibility of processing the order, namely in the act of delivery, due to error or insufficiency of the data communicated by the Customer.
The use of this site is subject to the conditions of use pre-defined by TT MODELISMO, as its sole and exclusive owner.
Users are therefore expressly prohibited from transmitting messages or information that are abusive, misleading, defamatory, obscene or in any way violating the right to privacy or intellectual or industrial property of third parties, as well as to make available any information that may be harmful to third parties or to the site owner.
TT MODELISMO reserves the right to delete the account of the user that accomplishes any of these situations.
7. Privacy and Protection of Personal Data
In compliance with Law 67/98 of 26 October, on the Protection of Personal Data, we inform you that the treatment of personal data collected on the site ttmodelismo.com is the responsibility of TT MODELISMO, with headquarters in Secas de Giela CX304, 4970-155 Arcos de Valdevez, NIPC (under registration) and registered at the Arcos de Valdevez Commercial Registry under the same number.
The data collected on this site is intended for the processing of orders and communication with Customers, processing of requests for information and eventual complaints, statistical analysis, as well as their use for the purposes of direct marketing.
TT MODELISMO guarantees the confidentiality of all data provided by its customers. Although TT MODELISMO collects and processes data in a secure manner and prevents its loss or manipulation, using the most advanced techniques for this purpose, we inform you that the collection in open network allows the circulation of personal data without conditions of safety, at the risk of being seen and used by unauthorized third parties.
All Clients have the right to access, rectify, cancel and oppose their data. If you wish, at any time, to cease to be part of the TT MODELISMO database, you can exercise this right through the following means:
Letter: TT MODELISMO LDA, Dried from Giela CX304B, 4970-155 Arcos de Valdevez
Telephone: 916 108 504 - Office hours: from 10 a.m. to 12:30 p.m. | 2:00 p.m. to 7:30 p.m. Monday to Friday.
The customer expressly authorizes TT MODELISMO to send information about products and services that may be of interest to you using your personal data for direct marketing purposes through any communication channel, namely through the use of electronic mail, SMS, MMS or other forms. TT MODELISMO will not market or share its customer database with third parties.
8. Ordering online
To make purchases through the website www.ttmodelismo.com you must register as a Customer by completing the form available online. Once you have registered, simply enter all the items you wish to purchase in the virtual shopping basket. You should follow all the steps of the purchase so that it is completed successfully.
TT MODELISMO informs that the prices practiced in www.ttmodelismo.com are the same that are practiced in the physical stores of TT MODELISMO.
The validation of the purchase order assumes that the Customer has taken note of and accepts the General Terms and Conditions of Use and Contracting of the website www.ttmodelismo.com. The data registered by TT MODELISMO constitute proof of the set of transactions carried out between TT MODELISMO and the Client. It is the responsibility of TT MODELISMO to file the electronic document in which the contract is formalized and to keep it accessible.
As soon as you complete your purchase, you will receive an automatic email confirming the transaction. If the data is not correct, you can immediately request its modification, or even, the cancellation of the purchase made.
9. Product availability
TT MODELISMO only processes an order made by a customer after confirming payment, unless the customer has chosen the method of payment for collection, which is why TT MODELISMO cannot guarantee the availability of items until start of this treatment.
TT MODELISMO is only broadcast during the week. In this way, neither weekends nor holidays are counted towards the estimated delivery of packages.
In any case, the estimated delivery dates are only indicative. TT MODELISMO may choose: (i) contact the supplier to inquire about the possibility of replacing the missing item, contacting the customer in case the delivery period or the price of the item changes and the order will only proceed. 'after consent given by the client; or (ii) cancel the order by refunding the customer for all amounts paid.
Any delay in sending the items, compared to the estimated dates presented, does not confer the right to compensation.
10. Cancellations, exchanges and returns
Applicable to purchases made on www.ttmodelismo.com
The Customer can cancel your order at any time until delivery, with the right to refund all amounts paid. Upon receipt of the order by the Customer, he can exercise his right of free rescission under the legal conditions indicated below.
The non-payment of the order within 3 (three) days of the date on which it was made implies the automatic cancellation thereof.
TT MODELISMO Online's product catalog is the same as that of physical stores, both in terms of price and quantity in stock. In case of unavailability of the product and / or out of stock, you will be informed of the partial or total cancellation of your order with the right to refund the amount paid.
Despite TT MODELISMO's best efforts, some products may be listed incorrectly, so we check prices every time we process orders. If the price of the product is lower than the advertised price, we will refund the difference to you. If the price is higher, TT MODELISMO will submit a new contract proposal with the price duly corrected, pending confirmation or cancellation of the order.
CANCELLATION OF ORDERS:
As part of its customer satisfaction policy and in accordance with the applicable legal terms, TT MODELISMO allows items to be exchanged or returned (contractual resolution), within 15 days from the date of receipt by the Customer, without payment of compensation and without having to indicate the reason.
To this end, the customer must communicate his intention in writing, by email or letter, to TT MODELISMO. The items must be returned within 15 days of receipt, accompanied by the original receipt or invoice (article 6 of DL 143/2001, of April 26 with the wording given by DL 82/2008 of May 20).
If you wish to exchange or return items, you can go to any TT MODELISMO store or contact TT MODELISMO, who will provide you with all the information on the exchange / return process. In any case, do not send the items without prior contact as they will not be received.
The return and exchange of items must comply with the following conditions:
Reimbursement of items in good condition, with complete original packaging and accompanied by cash or the corresponding invoice;
We do not accept exchanges of items personalized to customer specifications.
In accordance with the provisions of Legislative Decree no. 82/2008 of May 20, TT MODELISMO informs its Customers that, to exchange or return an item, it must be in perfect condition, in its original packaging and with all accessories included, and must be accompanied by proof of purchase or invoice.
TT MODELISMO does not accept the return or exchange of these items after their use.
After contact with TT MODELISMO and you have the return instructions, you can send us the item properly packaged, with the original packaging to the following address:
TT MODELING, DRYING BY GIELA CX304B, 4970-155 ARCOS DE VALDEVEZ.
All items will be checked upon arrival at our service and only those that meet the return conditions will be accepted for exchange or return.
If you choose to return the value, we inform you that:
The reimbursement is made by the same means of payment, in accordance with the wishes expressed by the Customer. In the case of payment by wire transfer or wire transfer, we ask that you provide us with a NIB so that we can make the return faster.
Returns will be made after checking the condition of the product.
TT MODELISMO reserves the right not to accept items that do not meet these conditions.
11. Assurance of Consumer Goods and After-Sales Assistance
No DL 67/2003 of 8 April, as amended by DL 84/2008 of 21 May
All equipment is covered by a 2-year compliance warranty, with the exception of consumables, components and accessories, which will have the warranty referred to by the respective manufacturers. To benefit from this guarantee, the Customer must keep the invoice as proof of purchase.
If the purchased product is defective or defective, you must notify TT MODELISMO.COM, stating the number of your order and the description of the malfunction. Costs for returning or collecting items within the warranty period will be borne by the customer.
After receipt of the article in the premises of TT MODELISMO we will make the technical verification and, if we prove any lack of conformity, the article will be sent to the Brand. In the event of a guarantee, we will replace the item and send it back to you at no additional cost.
If the technical check detects signs of misuse, and / or any problem that may have caused the malfunction of the article (eg, fall, humidity, etc.), you will be contacted to indicate if you intend to repair the equipment by even for the technical assistance of the brand.
In the case of goods out of warranty, TT MODELISMO also provides technical assistance, so you can inform and send defective or defective items to TT MODELISMO. The articles will be analyzed by the technical department of TT MODELISMO that will issue a technical opinion and its repair budget. The repair will only start after Customer's acceptance of the budget.
12. Governing Law
All purchases made on www.ttmodelismo.com are subject to Portuguese legislation. Any conflict or divergence of interpretation of the General Conditions of Contract and Use shall be submitted to the competent Portuguese Court
In case our client is outside Continental Portugal, we inform that any judicial process should be sent to the Portuguese Courts.